Nevertheless a series of errors are still present in the above page. ![]() However you helped me get out of the quagmire. It was quite problematic to follow your instruction that looked like “not current”. I went through complete unistall 4 months ago to recover from a series of bugs on my Win 10 laptop after reformatting. Delete the ImageCore and CaptureCore cacheĭelete the Capture One folder located in the Shared folder by navigating to Macintosh HD/Users/Shared/Capture One.NOTE: If you do not see the Application Support folder, it is likely that you are in the System Library and not in the User Library. If you do not plan to reinstall Capture One, delete the entire Capture One directory at ~/Library/Application Support/ If you plan to reinstall Capture One, only delete the Batch Queue folder at ~/Library/Application Support/Capture One/ captureone15 is Capture One 22.įollow the instructions in the previous step and navigate to "Application Support" instead of "Preferences" – the path is: /Users/YOUR USERNAME/Library/Application Support/Capture One Thus, you only need to enter the commands for the particular version of Capture One you have: defaults delete 7ĭefaults delete 10ĭefaults delete 11ĭefaults delete 12ĭefaults delete 13ĭefaults delete 14ĭefaults delete 15ĭefaults delete 16 The preferences are specific to the corresponding version of Capture One. You can access terminal via Spotlight search or manually by navigating to Applications -> Utilities -> Terminal.app You will have to wait several seconds for the command to take effect. Capture One must be closed when you do this. plist files, called “cfprefsd”.Ĭopy and paste the following commands to the Terminal and hit return after each line. Sometimes it's not possible to permanently delete the preference file, as there is a daemon running in the background, which maintains a cache of all those. ![]() You can access this by going to Finder > Go > Hold down the Option key > Libraryĭelete the following files if they exist: Ĭom. Go to the Preferences folder located in: /Users/YOUR USERNAME/Library/Preferences The default document location is your User's Pictures folder. Delete the default documents (sessions/catalog) if you no longer need them.If you're not able to close the app, press Command+Option+Escape on your keyboard, select Capture One and click Force Quit.ĭrag the Capture One.app file from your Applications folder to the Trash. > Deactivate) or from your profile page at This can be done inside the application ( Capture One -> License. If activated, deactivate Capture One to free-up the seat/activation. NOTE: There will be sub-folders for every version installed containing nfig with the preferences. (where Number.x.x corresponds to the Capture One version) and delete it. (where Number corresponds to the Capture One version) and delete it.įor Capture One 20 (13.1.0) and newer: go to C:\Users\\AppData\Local\Capture_One\CaptureOne.exe_Url.\Number.x.x\nfig Delete the Capture One Program Data folderįor Capture One 20 (13.0.4) and older: go to C:\ProgramData\Phase One\Capture Oneįor Capture One 20 (13.1.0) and newer: go to C:\ProgramData\Capture One\Capture Oneįor Capture One 20 (13.0.4) and older: go to C:\Users\\AppData\Local\Phase_One\CaptureOne.exe_Url.\Number.x.x\nfig.NOTE: Only delete the Batch Queue folder and backup the other data if you plan to reinstall Capture One. If you don't see this folder – enable hidden files (see the steps above). ![]()
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